Columbus, Ohio, March 1, 2021. The StrategyOps movement and approach was started by Ruben E. Melendez, founder of the StrategyOps Institute and VALTICS.
Welcome To StrategyOps
An Online White Paper
StrategyOps is a practice and approach that enables Strategic Agility by integrating the enterprise Business Strategy with Hyperadaptive Operations.
It aims to get the business areas, shared services, and infrastructure leaders and teams to collaborate with the C-suite to develop and orchestrate a data-driven Human + Machine workforce.
StrategyOps is about the workforce of the future—Enterprises that use the StrategyOps approach can better anticipate their organization's Human + Machine requirements (tech talent, skills, and emerging technologies such as artificial intelligence). Individuals trained in the StrategyOps approach will be future-ready—they will build confidence in collaborating and working with smart technologies.
StrategyOps is about customer excellence and business outcomes generated with a winning enterprise strategy that creates business capabilities with hyperadaptive workflows and agile assets.
StrategyOps focuses on identifying and defining the business needs and prioritizing the solutions that will result in monetary and strategic outcomes for the enterprise.A StrategyOps practice maximizes the value and success of investments in AI, automation, data, cloud, and all other emerging technologies.
Hyperadaptive Operations are essential for business success and market leadership. When the enterprise resources and workflows adapt at the speed of now, businesses can immediately identify opportunities, avoid problems, minimize threats, and positively affect customers.
StrategyOps means:
StrategyOps is the intersection of business strategy and hyperadaptive operations to achieve Strategic Agility in the enterprise.
- Enabling Humans and Machines to work together and use data and technology to sense needs and act in real-time.
- Creating a Hyperadaptive Operating Model—a dynamic, elastic, resilient, and agile operating model to enable the business strategy.
- Using disruptive technologies, such as artificial intelligence (AI), automation, advanced analytics, blockchain, Internet of Things (IoT), and other emerging technologies, to create assets that sense external forces and internal needs and "think and act" in real-time.
- Creating workflows and business capabilities that self-adapt at the speed of now.
- Identifying and prioritizing investments in Humans and Machines to create business capabilities that result in monetary outcomes and customer excellence.
- Anticipating and developing a data-driven Human + Machine workforce.
- Implementing Human + Machine solutions to meet strategic goals and reduce the talent gap.
StrategyOps is implementing a Human + Machine workforce powered by people, AI, data, automation, and advanced analytics to enable Strategic Agility in the enterprise.
StrategyOps is like Human + Machine LEGO-like* components powered by smart and advanced technologies to enable strategic and financial objectives.
Why StrategyOps?
1. A Fundamental Change in How Work is Done
- Disrupting technologies, such as Intelligent Automation, Artificial Intelligence, the Internet of Things (IoT), Blockchain, Data Analytics, and the Cloud, are fundamentally changing how work gets done.
- Cognitive technologies have evolved to a point where machines now have attributes similar to human behavior: Intelligent machines can think and work like humans—i.e., speech recognition, problem-solving, learning, and planning.
- Before Artificial Intelligence, “people” was the only intelligent operational asset; however, AI and Data Science now can enable all operational and market assets (i.e., products, services, software) to be smart: sense, learn, reason, and act in real-time.
- Workforces are becoming a collaboration of Humans + Machines: Workflows can be hyperadaptive, creating superior competitive advantages for enterprises.
- The orchestration of Humans + Machines must be a priority for leaders and their teams to enable assets and processes to adapt at the speed of now!
2. An Increase in Technological Complexity
- Every year thousands of new solutions—with emerging and disrupting technologies are introduced to the market, providing opportunities to improve business strategies.
- However, many disruptive technologies, such as AI, require a higher number of components in a solution to achieve the expected business outcomes.
- Projects, programs, initiatives, and portfolios need a scope and implementation strategy that improves the enterprise supply chain, customer journey, and industry journey.
3. The Need for Human + Machine Strategic Planning and a Structured Value Creation Practice
- Until today, enterprises have not widely adopted standard and structured practices for value creation planning and business case development—but that must change.
- The increase in technological complexity and the evolution of the Human + Machine workforce makes a structured approach to value creation more critical than ever.
- There is a need now for a systematic Human + Machine approach to connect strategic planning, value creation, portfolio management, and the monetization of investments in smart solutions, collaboratively among the c-suite, business area teams, and technology leaders—and an urgent need for the tools to accomplish this.
StrategyOps is different from DevOps, MLOps, and AIOps.
StrategyOps is complementary to other approaches and frameworks, such as Lean, Agile, DevOps, AIOps, ITIL, Balanced Scorecards, OKRs, and Six Sigma.
The intent of StrategyOps is not to focus on the technical implications of AI or any other technological solution—DevOps is the approach that deals with the technical side of implementing technological solutions (i.e., design, development, testing, integration, deployment, etc.), and AIOps for using AI in IT operations.
StrategyOps is about how Data, AI, and critical technology assets (i.e., RPA, cloud, digital twins, IoT) enable the enterprise business strategy. StrategyOps focuses on identifying, defining, and prioritizing the business needs and creating strategic business capabilities with hyperadaptive workflows to realize the expected outcomes from investments in disrupting and emerging technologies.
A StrategyOps practice maximizes the value of investments in disrupting and emerging technologies.
To become and remain market leaders, enterprises need workflows that think and self-adapt, and use real-time data to sense market needs and make machines + humans respond to internal and external forces.
By now, most CEOs know that if their enterprise doesn't innovate and experiment with Data, AI and disruptive solutions—and their competitors do—it will represent a considerable risk for their enterprise.